← RingCentral Ideas

Settings and activity

17 results found

  1. Enable MMS / RCS International - RCS / Domestic

    25 votes
    Under Review  ·  13 comments  ·  Phone & Messaging » Application  ·  Admin →
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    William commented  · 

    This is necessary, SMS/MMS is trash.

    An error occurred while saving the comment
    William commented  · 

    Very important to support modern standards, super important especially now iOS supports RCS.

    William supported this idea  · 

  2. Ability to use RingSense on Queue Calls

    44 votes
    5 comments  ·  RingSense & AI » RingSense  ·  Admin →
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    William commented  · 

    This absolutely needs to be implemented, my primary use case.

    William supported this idea  · 

  3. Ability to add a summary note to recordings saved in a Library

    10 votes
    Future Consideration  ·  0 comments  ·  RingSense & AI » RingSense  ·  Admin →
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    William supported this idea  · 

  4. RingSense: Modifying AI Scores

    17 votes
    Planned  ·  1 comment  ·  RingSense & AI » RingSense AI for RingCX  ·  Admin →
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    William supported this idea  · 

  5. RingSense: Customizable Powerskill Benchmarks

    22 votes
    0 comments  ·  RingSense & AI » RingSense  ·  Admin →
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    William supported this idea  · 

  6. RingSense: Payment/Plan Option to extend 1yr Call Retention

    32 votes
    Under Review  ·  2 comments  ·  RingSense & AI » RingSense  ·  Admin →
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    William supported this idea  · 

  7. Mute In-Call Voice Notifications for Call Recording & Transcripts On

    78 votes
    Planned  ·  16 comments  ·  RingSense & AI » AI Assistant  ·  Admin →
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    William supported this idea  · 

  8. Smart notes (AI) when transferring calls (Fix)

    7 votes
    New  ·  1 comment  ·  RingSense & AI » AI Assistant  ·  Admin →
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    William supported this idea  · 

  9. RingSense Audit Trail

    9 votes
    0 comments  ·  RingSense & AI » RingSense  ·  Admin →
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    William supported this idea  · 

  10. The title of the uploaded calls in RingSense should sync with the RingCentral contacts list.

    20 votes
    New  ·  3 comments  ·  RingSense & AI » RingSense  ·  Admin →
    How important is this to you?
    William supported this idea  · 

  11. Turn off in-call notification

    21 votes
    0 comments  ·  RingSense & AI » AI Assistant  ·  Admin →
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    William supported this idea  · 

  12. RingSense: Pull in/Filter Calls based on Duration

    21 votes
    Future Consideration  ·  2 comments  ·  RingSense & AI » RingSense  ·  Admin →
    How important is this to you?
    William supported this idea  · 

  13. RingSense Sentiment Playback Tracking/Pinpoint

    19 votes
    Future Consideration  ·  0 comments  ·  RingSense & AI » RingSense  ·  Admin →
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    William supported this idea  · 

  14. Auto-delete RingSense recordings under 1 minute

    34 votes
    New  ·  1 comment  ·  RingSense & AI » RingSense  ·  Admin →
    How important is this to you?
    William supported this idea  · 

  15. Ring Sense API Access

    21 votes
    3 comments  ·  RingSense & AI » RingSense  ·  Admin →
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    William supported this idea  · 

  16. Adding Custom Notifications within RingSense

    20 votes
    0 comments  ·  RingSense & AI » RingSense  ·  Admin →
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    William supported this idea  · 

  17. Automated reports for RingSense managers

    32 votes
    Future Consideration  ·  2 comments  ·  RingSense & AI » RingSense  ·  Admin →
    How important is this to you?
    William supported this idea  ·