Show all Scorecards in RingSense calls regardless of call category
Currently, the system is designed to display scorecards based on the call category.
It would help if the system has the ability or option to show all scorecards for every call, regardless of the call category.
2
votes

We’re excited to announce that, based on your feedback, RingSense now supports displaying all scorecards, irrespective of the call category. The scorecards are sorted by default by the scorecard targeting filters.