Settings and activity
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1 voteNew · 0 comments · AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AI Conversation Expert (ACE) · Admin →
Joselino
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21 votes
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83 votes
Joselino
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3 votes0 comments · AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AI Conversation Expert (ACE) · Admin →
We’re excited to announce that, based on your feedback, RingSense now supports displaying all scorecards, irrespective of the call category. The scorecards are sorted by default by the scorecard targeting filters.
Joselino
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3 votes
Joselino
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5 votes1 comment · AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AI Conversation Expert (ACE) · Admin →
This feature is now live on your account.
As an admin or manager, you can navigate to Coaching → PowerSkills, where you’ll find aggregated metrics for various PowerSkills, along with comparisons between individual reps and the overall team average.
Joselino
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3 votes
Joselino
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3 votes
Joselino
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2 votes
Joselino
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1 vote
Joselino
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4 votes
Joselino
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