Can RingSense be filterable on disposition code?
Can RingSense be filterable on disposition code? This would be helpful with focusing coaching on specific aspects of our business
7
votes
Joseph
shared this idea
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Jay
commented
Also, it would be really helpful if a RingSense reporting tab could be added to the Analytics reporting application which would allow all of the same report building functionality and so that all reporting is in one application.
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Jay
commented
And further filterable on Disposition Notes. Would like the ability to filter RingSense CSAT and Tracker results by Disposition Code or Disposition Notes