136 results found
-
sync status from teams to ringcentral
Sync Teams Away Status with RC HUD, rather that showing user as offline in the RC HUD, when they are actually just away in Teams
1 vote -
MS Teams Notifications
We have a user who would like to use Microsoft Teams for their communication instead of using RingCentral Application. One of the primary issues is the lack of proper notifications when he receives a direct or teams’ message. For instance, he walks away from his desk and he only sees a red circle on the RingCentral application in his start bar, but he is looking for something more in your face. Something that he can’t easily miss. Is there some setting that we can setup on his machine in order to mirror how Teams provides notifications?
1 vote -
Integrate teams messaging to Outlook plugin
It would be nice if there was an ability to add the Teams/messaging component into Outlook. I download the RingCentral for Outlook plugin and it shows voice, fax, and text, but not the Messaging component. Is there an updated plugin that includes this or plans for this integration in the future. Thanks.
1 vote -
Archiver accont wide set up
Option to set up the Archiver Account wide for all the admins on the account.
1 vote -
RingCentral for Hubspot ability to monitor
Ability to monitor users using RC for Hubspot
1 vote -
Unified CRM extension for RingCentral, option to change from "New Lead" to "Active" status
When a contact or candidate is added to bullhorn via Unified CRM extension for RingCentral, they are added with a status of "New Lead". May we request a change from "New Lead" to "Active" status
1 vote -
Integration WIth Zendesk Sell
Currently RC is only integrated with Zendesk Support.
Looking for an integration with Zendesk Sell, much like the one available for Salesforce. Your competitors offer this.
1 vote -
Hubspot workflow
Sync the SMS workflow of Hubspot into Hubspot itself; Rc for Hubspot ; RC app.
1 vote -
Service status notifications
Add Archiver on the service status notifications
1 vote -
Presence sync - Ability to sync for specific users only
Cx just wants to sync all the presence on all platforms
But the thing is the option on the RC admin portal is to sync to all users or not sync at all
He wants to sync for just a specific user.1 vote -
MS Teams in a meeting status
The RingCentral presence does sync to MS Teams, but the MS Teams presence does not sync to RingCentral. I have been in MS Teams Meetings before which auto set my MS Teams presence to busy and forgot to turn off Accept Queue Calls. During my meeting, I will receive an incoming call from RingCentral. Only if I specifically turn off Accept Queue Calls will I not receive a call
Hoping that eventhugh I did not disable or off accept call queue calls my status will still read as not available since I am on meeting on MS Teams.
1 vote -
Ability to show all calls on Hubspot Dashboard
I want all incoming calls to show Hubspot dashboard so that we will not miss any calls.
1 vote -
gloss genius
integration for communication between ring central and gloss genius
1 vote -
RingCentral for Google Admin block list website
Admin options to add a block list website for each users for RingCentral for Google
1 vote -
DoorBird Video Intercom
We use a DoorBird video intercom at our office and also RingCentral. We have this integrated like an IP phone to call a ring group when someone presses the call button on the DoorBird and we can unlock the door by pressing 9 durring a call. The audio works great; however there is no video available. We can always answer the DoorBird using the DoorBird app and see video. It is also nice that the person at the door can leave a message if no one can answer. My request would be to allow an integration with DoorBird that has…
1 vote -
To have the opportunity name/number display on the tenfold UI
To have the opportunity name/number display on the tenfold UI and possibly a way to create new one with dispositions
1 vote
- Don't see your idea?