137 results found
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Hubspot call recording
Ability to see the call recording on the call pages of the Hubspot instead of directly going to contacts.
1 vote -
Google Workspace
Ability to integrate and use the Google workspace inside the RingCentral app nit just through gmail account.
1 vote -
Make Sending and Receiving a Fax a Trigger in Zapier
Make Sending and Receiving a Fax a Trigger in Zapier
1 vote -
chargebee
I would like to know if you can integrate Ring Central and Chargebee. Zendesk has that feature already.
Chargebee is a subscription management software
1 vote -
For RingCentral for Hubspot (Option to set the call disposition to 'Other' for calls without contact information)
For RingCentral for Hubspot (Option to set the call disposition to 'Other' for calls without contact information)
1 vote -
Saleforce call recording
Option to show the call recording on SF voice calls tab aside from the call recording
1 vote -
Salesforce log customiza
Ability to add a customization field on Salesforce
Picklist value will not work for them beacuse they have a thousands of information that they use in Salesforce for a long time and picklist value will not work for them they need an option to have a look up value.1 vote -
Use High Velocity Sales dispositions for non-cadence calls
High Volume Sales works as expected for Cadence calls.
But to align their reports, it would be beneficial to allow them to log HVS dispositions even for non-Cadence calls
1 vote -
Disable RingCentral for Chrome add-on's phone number detection for personal email accounts
I do not want RingCentral for Chrome to detect my personal email and number
1 vote -
smokeball CRM integration
smokeball advertise that their crm is compatible with us.
they have their own support for this https://support.smokeball.com/hc/en-us/search?utf8=%E2%9C%93&query=ringcentralUnfortunately we dont have the same.
Please consider to have this supported in the futurewritting this on behalf of client
Customer Name: Ali
Company Name: Fam Bam Family Law
UID: 279029125Regards
Ram Carillo
APAC Support Team1 vote -
Allow two tenants for MS Entra to one RingCentral Account
Ability to enable SSO with 2 tenants for Microsoft Entra into one RingCentral Account
1 vote -
Slack reports
Business Analytics, RingSense Performance Reports to go in 1 location - prefers to use Slack
1 vote -
Rc for Salesforce
We also need the ability to be able to tag Salesforce data (users, job orders, job applicants etc.) within RingCentral.
1 vote -
include a mute button feature on the Outlook Desk app while on audio conference
include a mute button feature on the Outlook Desk app while on audio conference
1 vote -
Voicemail link in Salesforce
It would be great if VM links are also visible in Salesforce just like inbound and outbound call recording
1 vote -
Calling options (Click-to-dial) in RC for Outlook
Currently, the outlook integration app has two kinds of outlook phone call handling
The select to dial as you can see on the screen, it works perfectly
The call contact (like button on contact card). The 'Call' menu in the contextmenu by right click on contact should be the same as the call button on contact card.
It would be great if we have an option to make a call under the 'Contacts/People'(listed in the Global Address List), personal contacts, and shared contacts.
1 vote -
remove RC Meetings and Chat in Embedded App
It would be great if there is a feature to remove/disable Meetings and Chat in Embedded App
1 vote -
automator by ringcentral labs
I wanted to know the benefits and have a tutorial or implementation separate from the support site that can help me check the pros and drawbacks when purchasing the RingCentral Automator from RingCentral Labs.
1 vote -
automator by ringcentral labs
Customer wanted to know more about the RingCentral Automator by RingCentral Labs. What are the pros and cons and benefits if he will be going to avail it. He wanted to have like an implementation training about it.
1 vote -
Option to send fax using RingCentral for Salesforce.
We've found that our email-to-fax doesn't appear to work when we email out of Salesforce. We are using the same Gmail accounts, is there a setting we need to change so email-to-fax can be used directly out of Salesforce? Option to send fax using RingCentral for Salesforce.
1 vote
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