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Developer Platform, APIs, & Integrations

Developer Platform, APIs, & Integrations

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  1. Lever is primarily a HR/Recruiting tool that helps us configure, manage, and schedule our new hire candidate interviews. Zoom and MSTeams currently allow Lever to integrate with their respective accounts. The integration allows you to connect your external Zoom/MSTeams meeting links directly within Lever's platform. Current state with RingCentral is that our end users would have to create the candidate interviews in RingCentral first, and then copy/paste their meeting links into each new hire interview session within Lever. Functional, but not ideal during our heavy onboarding periods with "bulk" meeting creation.

    1 vote

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  2. I am building a zap with the Zapier integration and I am noticing that the name field coming over in the zap is not populated. I do have my Google Contacts synced with the RC app but apparently this is not being passed to Zapier. Is there some way to make this work so I can bring in the name of a contact for use in a zap integration? I would use the G-suite integration for Directory Integration but since I only have a gmail account and not a full G-suite account that doesn't appear to work (or at least…

    1 vote

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  3. Currently, I have 6 phone numbers in my RC account, but only 1 number shows up in Zapier for me to use. I would like to have all numbers showing up in Zapier.

    1 vote

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  4. 1 vote

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  5. 1 vote

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  6. Phorest Salon Software Integration

    1 vote

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  7. Have RingSense integrate with Agency Zoom or with Zapier to send to Agency Zoom.

    4 votes

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  8. Please add the ability to add a buffer time before the automation is triggered.

    For e.g.

    Missed Call automation, before triggering an SMS to be sent out. It is ideal that they could add a 5 minute delay before the text message is sent out.

    2 votes

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  9. Integrate Constant Contact

    3 votes

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  10. I'm trying to get the video door station to work with RC auto provision settings so that I can have an option or ability to make the T58w Pro phone.

    2 votes

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  11. Create a trigger/event for newly added Contacts within Automator or Zapier.

    2 votes

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  12. Request to have the capability to use SSO in RingCentral Sandbox Environment

    2 votes

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  13. Option to set up the Archiver Account wide for all the admins on the account.

    4 votes

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  14. There should be a way to have the RingCentral Google's History tab to show the customer's actual phone number as opposed to their caller ID name/contact.

    2 votes

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  15. 2 votes

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  16. This is currently only supported with Citrix, VMware and Azure (AVD/ Windows 365).
    Some customer are using regular remote desktop connections to RDS farms running Windows Server (2019/2022).

    2 votes

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  17. Please create a Presence Sync feature between the Avaya ACO and the CXOne app, so when a CSR is in a call with one app, the other app status changes to Busy and vice versa.

    1 vote

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  18. Customer wanted to enable a public SMS chat box in Salesforce for their team to update or see the messages made by their customers with their agents

    3 votes

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  19. Ability to integrate and use the Google workspace inside the RingCentral app nit just through gmail account.

    2 votes

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  20. Is it possible to do a 3-way call in the CRM extension? I just tried to do this with a client and the attorney. I could hear both of them, but they could not hear each other and I couldn’t see any way to merge the calls. I tried to start over and add the attorney to the call with the client. It looked like that was working, but it never rang for the attorney.

    2 votes

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