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277 results found

  1. Fax Automation from Dropbox folders

    I would like to drag and drop files into a dropbox folders and have automation to fax out in the order the files are dropped in ..

    4 votes
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  2. Integration for Voicemails to be added to CRM

    Setting up Zapier between our CRM and Ringcentral, I noticed it showed Voicemail: Available but not shown. I wonder if there would be a way to have the transcription to be available in order to write a note or log a call in our CRM with that text. We can log a missed call or that we have a voicemail but would love for it go ahead and put the transcription in the contact in our database. We use Followup Boss (a widely used CRM for real estate agents).

    2 votes
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  3. Glip needs to interface with accounting software like QBO and Zoho Books

    Project/task management (Glip) is very limited (and useless for us) if the work we do (tasks) can't be attributed to work done for internal (company) and external (client) projects. So we do not use Glip. Instead we use a real PM app (Zoho Projects and CRM). Please consider creating the sync/integration for Zoho Books (bookkeeping/accounting software).

    1 vote
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  4. Offer Ring Central app with Sandboxing disabled for Citrix deployments

    We have been testing the Ring Central App in our Citrix environment. Users log in via Wyse terminals running ThinOS 9.1+. Since there is no Ring Central workspace plugin for ThinOS we are required to rely on HDX redirection.The issue is that Chrome/Chromium apps run with audio sandboxing making the detection of certain audio hardware (specifically microphones) impossible when the end client is running on ThinOS. The solution for Chrome has been to deploy a GPO to disable the audio sandbox which allows for the detection of audio hardware. Since the Ring Central app is an Electron app and thus…

    1 vote
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  5. StorEDGE integration

    This is one of the most popular rental software, however, its downfall is its messaging, call management, and customizability. It's great as a rental software but nothing beyond that. If you could integrate with it so that everything is also attached to customer's accounts, that would be so absolutely amazing.

    1 vote
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  6. Pass Caller ID (ANI) & Phone # Dialed (DNIS) data through CTI integration.

    Pass the Caller ID (ANI) & Phone # Dialed (DNIS) data through CTI integration.Specifically with Salesforce CTI integration & call logging, other RC data is passed into Salesforce task fields like call duration, call direction, call result & even a link to the call recording (if applicable). Currently, the Caller ID (ANI) is passed through to the Subject task field, but with other text included (i.e. “Inbound from +12223334444”). As with other RC data, the Caller ID (ANI) & Phone # Dialed (DNIS) should be passed to respective Salesforce task fields.

    2 votes
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  7. Ribbon Option in Outlook for RC Scheduler Outlook Add-In

    With the RC Outlook Plug-in for Windows and Mac, the plug-in had a ribbon displayed on Outlook. Since this feature does not exist with the RC Scheduler Outlook add-in, RingCentral should make the RC Scheduler be displayed as a ribbon instead of having to click through to "New Appointment" or "New Event"

    1 vote
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  8. Integration with Tabs3

    Practice Management Software for law firms for Office at Hand

    1 vote
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  9. Add SFDC as a connected account for contact imports

    Request is to add SFDC to the list of connected accounts to pull in contacts. Enabling this setting would import Salesforce address book contacts, and view opportunities for customer accounts in RingEX.

    2 votes
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  10. Slack Migration Tool

    Request is for a tool to help facilitate a migration from Slack to RingEX

    4 votes
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  11. Integration with Pabbly Connect

    Integration with Pabbly Connect

    1 vote
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  12. Improve the one touch access link generated from the RC for Outlook invite to not ask for the passcode

    The RingCentral for outlook plugin works when creating an outlook invitation, it can invite people. The problem is that the passcode is not included in the one-touch link for private video conferences so those with the link still need to key in the passcode manually but most of the time it is not easy to find. The one-touch link should allow those who use to immediately be able to join the meetings without being asked to enter the passcode. This will not only be for convenience but also for safety as some participants join the meetings while driving.

    3 votes
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  13. Chrome Browser extension - separate click-to-dial and SMS toggles

    The request is for the click to dial/SMS toggle option to be separated into individual settings, giving the user to option to turn either of these on or off so that when the hover over a phone number only the call option is presented and not the SMS.

    1 vote
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  14. You guys should have a intergations with repairshopr

    This would intergrate our calling to go into ticket and also use to update text and call history

    1 vote
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  15. Improve PagerDuty Integration By Including Incident Title in RC

    Currently, PagerDuty integration posts messages to RC that include only "Trigger Type", "Service", "Assigned To" and "Changed By". An incident identifier is also provided, but in our case is always "Incident: null"PagerDuty events contain a "Title" field which would be extremely useful if provided in RC. Right now, due to the limited information displayed, we have to go to PagerDuty to get details on every single event.Can the integration be updated to use the "title" or "description" in the display of the events?

    1 vote
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  16. Facebook Lead to RingCentral Create Webinar Registrant

    Hello,I would like to have Zapier connect a Facebook Ads Lead to RingCentral and Create a Webinar Registrant.The meetings and webinar functions of RingCentral are fully powered by Zoom, essentially RingCentral meetings and webinars ARE Zoom meetings and webinars with different branding.It is completely possible to have a Facebook Ads Lead zapier to ZOOM and Create Webinar Registrant.My colleagues do this all the time, see this Video.Running A Buyer and Seller Seminarhttps://youtu.be/QmnwkqtZszE?t=2358See the photo attached below.So How can we do the same with RingCentral meetings and webinars???This is a VERY useful function that allows Facebook Ad Leads to pass their…

    3 votes
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  17. Integrate Rocket Matter

    Rocket Matter is a platform used by law firms to record time based on actions, invoice, attach documents. As the admin administrator, often I will get a request from an attorney regarding the length of a call.

    1 vote
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  18. -No password disabled option when scheduling a meeting via Gsuite

    please add an option to disable password when scheduling a meeting via Gsuite.

    1 vote
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  19. Ability to remove Product Tour when launching RingEX the first time

    Some customers are using the chatbot and RC Phone with MS Teams and do not want the Product Tour to launch as they feel it will confuse users.

    2 votes
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  20. McLeod TMS for RingCentral

    McLeod is widely leverage in the transportation industry.

    2 votes
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
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