218 results found
-
Installing Unified CRM using Firefox
Will the integration work with the Firefox browser addon if I have the RingCentral Firefox addon installed? I do not use Chrome as my default browser. If I but install the Clio RingCentral addon through Chrome could I use the integration if I sign on to Clio using Firefox?
2 votes -
RC for Hubspot - Auto Log Calls to control by Admin only
Customer wants to control the Auto-Log calls settings of all Users that is using RC for Hubspot extension
2 votes -
Hubspot
Add the the source tag to be applied to all calls in Ringcentral &
Hubspot.Add ability to see the close rate. Leave comments on leads
or mark them as a booked service so we can assign a value to each lead?2 votes -
RC for Salesforce - Campaign
I use Ring Central from Salesforce. I have a one-time request: We need to send messages to ~ 216 people from a Salesforce Campaign. They are members of this specific campaign. Is this possible with the Salesforce—Ring Central Integration?
2 votes -
User Provisioning configuration in Azure
UserName and Email Address in Azure, I believe it doesn’t like that theses values are different. Is there a way around this? At this time we need these values to be different for system reasons.
2 votes -
Microsoft Teams
Provide ability to all non higher level access or non admin in Microsoft to set up presence sync
2 votes -
Use HubSpot native dialer for calls
Currently, we do have two options for placing a call using RingCentral for HubSpot
1. Click to dial
2. From the CTI dialerIt would be great if we have an option to have the Call button from Hubspot working after installing the RC for HubSpot dialer
3 votes -
RC for Zapier - Accessing Zap in behalf of another Extensions
I wondering how I can get access through Zapier and/or Integrately to all of the organizations Missed Calls, Voicemails, etc, not just the ones specific to the user. I am trying to access the records from " Main number voicemail box 2 Message-Only Extension" To intgrate follow ups in our CRM afterhours but it doesn't seem like these are published to the admin account that I am connecting
4 votes -
RC for Salesforce - Schedule meeting to Leads
Trying to setup a video meeting to a leads but everytime he create one, it will not show the leads email to send the invite
2 votes -
RC for Hubspot - Click to Call feature
We are unable to use the ringcentral click to
dial function from within the individual contact record, however it is
working from our contacts list. We will just click to dial from the list.2 votes -
HubSpot Chrome Extension: Option to auto-pop a New Contact Page when no matching record
When no contact is matched, it would be nice to have the ability to auto pop a new contact page so that the end-user can easily begin creating a new contact. With this, the captured inbound phone number should be automatically fed into the "Phone Number" field within HubSpot.
Lastly, in an ideal world, the call would then be automatically matched to the newly created contacted without having to select it in the drop down manually.
3 votes -
Automator - Add a buffer for triggering an action
Please add the ability to add a buffer time before the automation is triggered.
For e.g.
Missed Call automation, before triggering an SMS to be sent out. It is ideal that they could add a 5 minute delay before the text message is sent out.
2 votes -
To have video door station to work with RC auto provision settings.
I'm trying to get the video door station to work with RC auto provision settings so that I can have an option or ability to make the T58w Pro phone.
2 votes -
Contact events using RC's automation tool or add it as a trigger in Zapier
Create a trigger/event for newly added Contacts within Automator or Zapier.
2 votes -
MS Teams dial pad
Ability to use both native direct routing and embedded app feature without compromising the dialpad of embedded app
1 vote -
Using Multiple Entity IDs to one RC Account
Ability to use multiple Entity IDs on different region to only one RingCentral account
1 vote -
Syncing RingCentral Call Logs and Analytics Detailed reports to Hubspot
Need to sync all detailed information of Call Logs and RC Analytics in Hubspot Call Logs
For Call Logs, we need to see the Call Length and Duration.
For RC Analytics, we want to see the selected filter in RC Analytics to the Hubspot Analytics reports2 votes -
SSO in RingCentral Sandbox environment
Request to have the capability to use SSO in RingCentral Sandbox Environment
2 votes -
Deskphone calls to log in RC for Hubspot
Ability to log the calls in Hubspot for RC integrations when using Deskphone for outbound calls only
1 vote -
Integrate Direct 3-Way Calling on Hubspot Platform
Currently, HubSpot does not support direct 3-way calling. To use this feature, HubSpot requires you to select the calling mode that directs the call to the RingCentral app, which has the 3-way calling functionality.
1 vote
- Don't see your idea?