211 results found
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Add Desktop App Chat to Google Workspace Add-on App Integration
In addition to the ability call people in RingCentral who are mentioned in emails from the Google Workspace addon, add the ability to send them a chat message directly from Gmail.
1 vote -
Netsuite logging
Log a call to Netsuite eventhough it is not Affilaated with any company
1 vote -
Add an Integration with Autotask PSA
We use Autotask PSA as our CRM and ticketing system. Would love to have an integration with RingCentral so it could display the Company or Contact from the caller ID when receiving an incoming call.
1 vote -
SMS Automator - Delay SMS and MMS feature
I was looking to delay send the SMS. The link you sent is for automated messages.
Is there a way to schedule SMS or MMS to be sent7 votes -
Slack feature
Mirror all the feature of RingCentral desktop app to Slack especially the click to dial, Ai notes.
1 vote -
Hubspot recording
Ability to record all calls in Hubspot by using Hubspot recording ability even ACR is not available/ enable on RingCentral side
1 vote -
User Provisioning should not have a welcome Email
Provisioning the Users from Azure to be added in RC Users should not require them to setup their account like creating password, PIN and SQ since they are going to login only using SSO.
5 votes -
RingCentral for Outlook using New Outlook
Currently, the RingCentral for Outlook integration is only visible using the old Outlook layout.
It would be great if we have the option to have this available in the new Outlook layout.
Per Microsoft KB: COM Add-ins will not be supported in the new Outlook for Windows but will continue to work in classic Outlook for Windows.
12 votes -
SSO attributes
it would be great if we can push attributes to RC from our IdP using SSO to assign users to sites, groups, call queues etc.
if we can push attributes from our IdP to RC and users would be assigned based on their attributes from the IdP we can automated users queue assignment sites assignment etc all via the SSO connection, which would save a lot of time of manually manage the users and assignments.1 vote -
I would like to see my calendar in RingCentral from Gmail
I would like to see my Gmail Calendar in Ring Central
1 vote -
RingCentral Scheduler using Google (Gmail users)
Allows Google users signed in to Outlook to schedule a meeting using RingCentral for Scheduler
2 votes -
RingCentral for Intune
The ability to install an auto-update MSI file for RingCentral for Intune using the MSI deployment tool.
12 votes -
Dentrix Dental Software
My partner has numerous dental clinic customers who utilize Dentrix Dental Software. Developing a prebuilt integration for this software would significantly facilitate our promotion of RingCentral to these clients, as they would not need to incur additional costs for developer-led integration.
1 vote -
Zendesk ticket
Ability to remove the ticket status on RingCentral widget
1 vote -
Connectlingua Integration
Our customer service and tech service managers would love to be able to use ConnectLingua within our RingCentral environment (UC). This would help bridge language barriers during live calls with near real-time voice translations.
1 vote -
RC for Zendesk - Ticket Subject
Ticket subject gets changed back to default after new call is logged
3 votes -
Access to Company Call History from Zapier integrations
When I connect my ringcentral account to zapier, I can only see my call history, and I need to see call history for my whole team.
1 vote -
WhatsApp Business X Ring Central
Please integrate all direct numbers with WhatsApp business. Only the main number has access to WhatsApp business. All numbers on an account should have WhatsApp business access.
5 votes -
RC for Zapier - API Creating shared contact
They have a Zapier integration that creates a contact in RingCentral with information linking back to JobNimbus, such as Email and Jnid. They have another Zapier integration which takes transcripts of recordings from RingCentral and posts them as documents or notes in JobNimbus. According to the output of the latter Zapier integration, the contact was successfully found in RingCentral, and the document was correctly posted to JobNimbus.
1 vote -
WellSky Personal Care Formerly Clear Care
We currently use Wellsky Personal Care Formerly Clear Care for our client and Care Professional profiles, scheduling and additional needs. In the event of a call off we are attempting to reach out to several care pros at the same time, due to this with the current platform we are having issues with receiving the response back to the original sender. Integrating RingCentral into WellSky would provide a valuable and time saving method to reach our care pros and client needs at the same time.
2 votes
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