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Developer Platform, APIs, & Integrations

Developer Platform, APIs, & Integrations

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169 results found

  1. It is useful to have a RingCentral Dialpad inside Slack to easily make RingCentral calls within the Slack platform.

    1 vote
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  2. Ability to connect archiver through NAS drive

    1 vote
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  3. Add Archiver on the service status notifications

    2 votes
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  4. Cx just wants to sync all the presence on all platforms
    But the thing is the option on the RC admin portal is to sync to all users or not sync at all
    He wants to sync for just a specific user.

    2 votes
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  5. Make Sending and Receiving a Fax a Trigger in Zapier

    1 vote
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  6. I would like to know if you can integrate Ring Central and Chargebee. Zendesk has that feature already.

    Chargebee is a subscription management software

    www.chargebee.com

    1 vote
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  7. 2 votes
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  8. Everytime someone is on hold we want the customer to receive an automated
    message where they can reply their details ( name , date of birth , reason for calling )

    2 votes
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  9. 2 votes
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  10. Option to show the call recording on SF voice calls tab aside from the call recording

    1 vote
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  11. High Volume Sales works as expected for Cadence calls.

    But to align their reports, it would be beneficial to allow them to log HVS dispositions even for non-Cadence calls

    1 vote
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  12. I do not want RingCentral for Chrome to detect my personal email and number

    1 vote
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  13. Ability to enable SSO with 2 tenants for Microsoft Entra into one RingCentral Account

    1 vote
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  14. Business Analytics, RingSense Performance Reports to go in 1 location - prefers to use Slack

    1 vote
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  15. include a mute button feature on the Outlook Desk app while on audio conference

    1 vote
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  16. Currently, the outlook integration app has two kinds of outlook phone call handling

    1. The select to dial as you can see on the screen, it works perfectly

    2. The call contact (like button on contact card). The 'Call' menu in the contextmenu by right click on contact should be the same as the call button on contact card.

    It would be great if we have an option to make a call under the 'Contacts/People'(listed in the Global Address List), personal contacts, and shared contacts.

    1 vote
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  17. It would be great if there is a feature to remove/disable Meetings and Chat in Embedded App

    1 vote
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  18. I wanted to know the benefits and have a tutorial or implementation separate from the support site that can help me check the pros and drawbacks when purchasing the RingCentral Automator from RingCentral Labs.

    1 vote
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  19. Customer wanted to know more about the RingCentral Automator by RingCentral Labs. What are the pros and cons and benefits if he will be going to avail it. He wanted to have like an implementation training about it.

    1 vote
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  20. On the RingCentral desktop application, when viewing parked calls in the HUD, you can no longer see how long someone has been on park for. This feature was recently removed. I am not sure why. If the receptionist have an influx of calls and many parked calls, there is no way of them knowing how long someone has been parked to answer them chronologically.

    Please bring back this feature where you can see the amount of time a person has been on a parked call. You can see active time in the HUD when viewing extensions but not parked calls.…

    1 vote
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