180 results found
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Genetec
Allow RingCentral to interact with Genetec security system to allow users to unlock doors for guests.
1 vote -
clockify
It would be great to have an integration for clockify.com or time-logging programs.
1 vote -
Shared email/Common Ext. | SSO & Active Directory
Active Directory and Single sign-on require a 'unique' email address for each user extension. Adding or setting up SSO with a user with a shared email will not push through.
1 vote -
RingSense
Have RingSense integrate with Agency Zoom or with Zapier to send to Agency Zoom.
2 votes -
RC for Zendesk - On Call Notification
We are using RingCentral along with Zendesk for our support helpdesk. We would like to know if there is a way to use RingCentral for notifications for all tickets raised in Zendesk afterhours to our on-call staff. Note, this would apply to email and portal raised tickets and not only to calls through RC.
On-call will have a dedicated extension. Is there a way for us to automate a call to a certain extension when new tickets come into Zendesk? If not but there are any similar notification options possible, please let me know.2 votes -
Active Directory (SCIM) - Option to assign phone numbers based on the user's location
Active Directory (SCIM) - Option to assign phone numbers based on the user's location
2 votes -
SMS Automation in Dynamics 365
It would be better if SMS Automation works between Dynamics 365 and RingCentral
1 vote -
barging in mobile EA app
When trying the same feature on MS Teams in iOS - you cannot barge. If you try to dial *82 + Extension instead of barging into a call, a regular extension to extension phone call is made to the person whom you were trying to barge.
It would be great if this feature is available in mobile EA app (iOS and Android)
2 votes -
Address RIngCentral for Google
Make the user's addresses visible in RingCentral for Google please. Only the User's name and phone number showing
2 votes -
DIAL PAD FOR RINGCENTRAL FOR GOOGLE WORKSPACE
Integrate the RingCentral App including Dial Pad inside Google Workspace so you don't have to use the desktop App and leave Google Workspace.
1 vote -
Archiver for Call Queue Management Extension
Need to setup the archiver for the call queue extension that is created by CQ Management.
2 votes -
RingCentral for Slack (RingCentral Dialpad feature inside Slack)
It is useful to have a RingCentral Dialpad inside Slack to easily make RingCentral calls within the Slack platform.
1 vote -
Archiver using NAS Drive
Ability to connect archiver through NAS drive
1 vote -
Service status notifications
Add Archiver on the service status notifications
2 votes -
Presence sync - Ability to sync for specific users only
Cx just wants to sync all the presence on all platforms
But the thing is the option on the RC admin portal is to sync to all users or not sync at all
He wants to sync for just a specific user.2 votes -
Make Sending and Receiving a Fax a Trigger in Zapier
Make Sending and Receiving a Fax a Trigger in Zapier
1 vote -
chargebee
I would like to know if you can integrate Ring Central and Chargebee. Zendesk has that feature already.
Chargebee is a subscription management software
1 vote -
Autotask ticketing system that they used and it is not available in RingSense For Sales
Looking to integrate with RingSense For Sales
2 votes -
RingCentral Automator (Having option to reply their details ( name , date of birth , reason for calling )
Everytime someone is on hold we want the customer to receive an automated
message where they can reply their details ( name , date of birth , reason for calling )2 votes -
2 votes
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