307 results found
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Noise cancellation feature on the RingCentral for Google extension
The noise cancellation feature available on the RingCentral app should be made available via Google Chrome extension or other browser-based integrations without having to set the 'RingCentral app' as the calling mode.
2 votes -
Unified CRM contacts sync to RingCentral contacts
Does the extension connect to both candidate and contact records in Bullhorn? I only see a section called “Contacts” in the extension settings.
1 vote -
RC for Salesforce - AI Notes
Please have the note-taking and transcription also integrated into salesforce. Right now, we get the recordings, but that would be really important if we could get that, too
4 votes -
Can you create the ability to integrate with Loxo?
Integration with Loxo.co because that is what we use for our recruiting CRM. It is definitely gaining popularity. They already integrate with RingCentral but RingCentral does not integrate with them.
1 vote -
Salesforce
Automatically shows where the lead source came from using RingCentral for Salesforce
1 vote -
Hubspot
Ability to use Rc for HUbspot on any browser
1 vote -
RingCentral for Google - Display the actual phone number as opposed to the CLID name.
There should be a way to have the RingCentral Google's History tab to show the customer's actual phone number as opposed to their caller ID name/contact.
2 votes -
RC for Salesforce implementation
I think a lot of the issues come from the integration not being used/coded to it’s fullest. Do you have teams dedicated to integration build-out (specifically for Salesforce implementation)? Either way, let me know and we can go from there!
2 votes -
Salesforce Transcript
Add a transcript of recording on the Salesforce
1 vote -
RingCentral for MS Teams (Remove unnecessary email addresses sync to Embedded app)
Using RingCentral for MS Teams integration, there must be a feature that will allow end users to remove unnecessary email addresses sync to the Embedded app
2 votes -
RC for Salesforce - Automated SMS
If there is a way to automatically send text messages through Ring. I was told by SF that there should be an integration to use.
3 votes -
RC for Salesforce - Click to Dial for Custom Component / Records
needs to know if we have a way to enable to Click to Dial feature in their SF custom component
1 vote -
2 votes
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Media optimization support for RDS deployments with Windows Server multisession session hosts
This is currently only supported with Citrix, VMware and Azure (AVD/ Windows 365).
Some customer are using regular remote desktop connections to RDS farms running Windows Server (2019/2022).2 votes -
RingOut to allow external numbers - Salesforce CTI
RingOut option in Salesforce to allow adding external numbers
2 votes -
Avaya ACO app integration with CXOne app
Please create a Presence Sync feature between the Avaya ACO and the CXOne app, so when a CSR is in a call with one app, the other app status changes to Busy and vice versa.
1 vote -
PipeDrive CRM to sync in Unified CRM SMS
customer wants to sync the SMS in Unified CRM to PipeDrive SMS platform
1 vote -
RC for Salesforce - Open CTI to all SF Built-in Apps
Customer wants to apply the Open CTI App to all SF Built-in apps (Service, Sales, Calendar). Have to manually add the Open CTI per SF App instead of applying the settings to all SF apps.
2 votes -
Salesforce picklist
Ability to restore the picklist created before in Salesforce
1 vote -
MS teams DND status
Do not set status of Microsoft Teams to away / available etc once you are on DND and became idle so you will not receive any calls .
1 vote
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