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Support for Multiple Browser Sessions in CXOne

Currently, agents are being logged out of the CXOne system when multiple browsers are open with CXOne running in each. We would like to request the ability to configure a setting that allows agents to remain logged in across multiple browser instances without being automatically logged out, improving flexibility and user experience.
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0 comments · Accessibility · Delete… · Admin →

Will Not Implement · AdminByrne (Group PM, RingCentral) responded

We do not own or control the CX One product - we only whitelabel it. Please direct this idea to the Nice InContact.

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