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  1. Please implement an option to automatically record calls without the need to manually tap the record button in the RingCentral application. This feature would enhance user convenience and ensure that important conversations are captured effortlessly.

    2 votes

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  2. Login in the RC phone using email

    2 votes

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  3. I am requesting to set up additional key presses that would enable my customer to receive a text message or email containing a link. For example, for booking an appointment or to send our online platform.

    2 votes

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  4. Seeking to have the fax capability included in RingCentral for Chrome extension

    2 votes

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  5. customer wants to have a feature that in Call queue, in longest idle set up. If the longest idle extension did not answer the phone call, the call will be routed to a specific extension. However the 2nd idle extension will not ring and will be available to take the other call. Same goes with the other extension if they did not answer phone call will be directed to specific extension

    2 votes

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  6. On behalf of our client, we would like to inquire about the accessibility and compatibility of Microsoft Teams and Microsoft Dynamics 365 when utilizing the Safari web browser. We kindly request information regarding the level of support and functionality offered for these applications on the Safari platform.

    2 votes

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  7. Ability to enable MFA for non-SSO accounts

    3 votes

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  8. Have an option to be able to convert or link RC phone numbers to a QR code.

    2 votes

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  9. Ability to view the call transcripts of other users as as super admin

    2 votes

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  10. It would be beneficial for the account super administrator to have the capability to enable multi-factor authentication (MFA) for user extensions in bulk or to select multiple users simultaneously for MFA enablement.

    1 vote

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  11. Super admin shoud be able to add a member to a User group without switching/logging on a different user

    1 vote

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  12. Bulk Disconnection and Connecting MS Teams via Service Web or admin portal for Super admin.

    1 vote

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  13. 1 vote

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  14. Ability to assign an international number on a call queue to be answered by a user from another country.

    1 vote

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  15. Want to have an option to remove links on the ringcentral app like Webinar

    1 vote

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  16. I hope you will add RingCentral app in Apple Watch. Can answer calls, send a message, and send/reply to text messages.

    1 vote

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  17. Option to remove services, specifically to delete a phone number.

    1 vote

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  18. Add a feature from the Telus Business Connect app to hide the Hidden Contacts in the connected Global Address List of MS 365 contacts.

    1 vote

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  19. Option to turn off Citrix Optimization by Default

    6 votes

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  20. The complexity of the interface between RC Apps and our cloud has significantly grown over time as can be observed from the tables in the MVP network requirements document. At this time, there exists no coordinated effort across RC engineering, PM and OPS organizations to mitigate this complexity. Furthermore, this complexity counters elements of our Core Value Proposition: "We make it simple to set up, to run, and to manage." More specifically, the interface complexity has a significant impact on the enterprise firewall configuration effort for all of our customers, the volume of customer/partner questions around firewall configuration, the RC/Partner…

    96 votes

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