Skip to content
← RingCentral Ideas

Developer Platform, APIs, & Integrations

Developer Platform, APIs, & Integrations

Categories

JUMP TO ANOTHER FORUM

(thinking…)

How can we improve RingCentral?

(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

18 results found

  1. ezlynx CRM integration

    ezlynx integration

    3 votes
    Future Consideration  ·  1 comment  ·  Other  ·  Admin →
    How important is this to you?

  2. Integration with Covetrus' Pulse application - Veterinary Practice Mgmt Software

    Covetrus Pulse cloud application is used in many Veterinary practices as Practice Mgmt Software. Integration would benefit clients with incoming calls to fetch the client record automatically using the caller number. This will bring in great efficiencies within the call and appointment process. This will increase Ring Central's penetration into Veterinary businesses.

    3 votes
    Future Consideration  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?

  3. Gorilla Desk CRM

    Client looking for this integration APP

    1 vote
    Future Consideration  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?

  4. RC integrate with IVR (Integrated Voice Response) systems for Pharmacy’s?

    My current customer is looking to integrate their phone solution with voice response. The need is for questionnaires and prescription refill.

    3 votes
    Future Consideration  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?

  5. TextMe Feature

    an we put a button on our website or email that will allow a customer to text us like the ringme feature works

    1 vote
    Future Consideration  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?

  6. Integrate with chatgpt in glip message

    message can @chatgpt to search question answer, also can add chatgpt to team

    1 vote
    Future Consideration  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?

  7. API integration with TigerPaw CRM

    We work 90% of our day in TigerPaw. Having a Ring Integration would help us quick switching Apps all Day.

    1 vote
    Future Consideration  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?

  8. Integrate with CXM for public sector opps

    PS clients are using CXM.

    1 vote
    Future Consideration  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?

  9. Lightspeed webstore integration to Ring Central

    https://www.lightspeedhq.com/thank-you/?id=1e899d05Looking to see how to add Lightspeed store as a part integrating SMS, Email.

    2 votes
    Future Consideration  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?

  10. Bitrix24 CRM integration app which let log calls and Click to call option

    existing app was developed by Bitrixs24 CRM team and app is not workign actually. We are missing some call recordings and sometimes it doesn't allow to make calls.When logging in - I can choose other emplyees numbers as outbound numbers but never mine.

    1 vote
    Future Consideration  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?

  11. Need help with integration with SHAPE CRM

    Need help integrating RC with my CRM SHAPE

    1 vote
    Future Consideration  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?

  12. Can you integrate with the Crestron 4-Series Control System?

    We just installed this system in our conference room. It only supports Zoom and Teams. We would like it to integrate with RingCentral. This would be a huge benefit to our team as we really like using RingCentral for video conferencing.

    1 vote
    Future Consideration  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?

  13. Expose barging, monitoring, and coaching functionality via API

    We have a system that shows some managers what their employees are currently doing. Part of that is showing the current phone state so the manager knows if now is a good time to listen in or help out.But there's no way to give the managers an easy way to hop on that call, instead, they have to dial special star codes (80,81,*82) and then the user's extension. It's not a great experience.Ideally, it'd be nice if there were API endpoints for interacting with those specific features but an acceptable workaround could be making it work if we…

    2 votes
    Future Consideration  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?

  14. Ability to change the defaults for RingCentral Video within the Outlook plugin

    We would like to change the default settings for the following options: Turn off video for all participants Require a password Participants can only join after me Enable waiting room I made the changes in the RingCentral app for my PMI, but it does not follow through to the Outlook plugin.

    4 votes
    Future Consideration  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?

  15. Support multiple new (file) attachments for CreatePost in Team Messaging REST API

    Currently CreatePost only supports existing attachments found in RingCentral.To POST a file, one must POST to '.../glip/files', with a single file. This automatically creates a Post with a single attachment (the file) and nothing else (no text, mentions, etc).A User should be able to include text, mentions, etc, and any number of (new) attachments in a single Post - as is already supported by the RingCentral Desktop Application.

    3 votes
    Future Consideration  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?

  16. Fax transmission results to show the direct number instead of main number only + extension number

    Currently, fax transmission results only show the main number and extension number. We would like to be able to see the direct number so that will be able to identify which direct number that fax transmission result is for.

    5 votes
    Future Consideration  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?

  17. APIs for video and screen sharing on/off total time

    We would like to have an API to pull Video on or off time along with screen sharing time for Reporting. Owners, CEO, COO, Managers want to know if their employees are turning on their cameras during video calls. Screen share would also be useful. We were able to do it with Google Meet but would like to do it with Ringcentral Meetings as well. Thanks. Here is link to see what it looks like. https://www.linkedin.com/posts/crisantos_googlemeet-activity-6731600866907881473-rIIc

    1 vote
    Future Consideration  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?

  18. Enforce "Do Not Call" policies at API-level

    Here in the US, there are both real and perceived "Do Not Call" lists. If someone asks my marketing team to not contact them again or "place them on a do not call list" I want to be able to add them at the Developer level and make it so none of my phones or users may dial that number.

    1 vote
    Future Consideration  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?
  • Don't see your idea?