46 results found

1. Log a call to a case or project in Netsuite x RC App Connect

   Option to log a call to a case or project in Netsuite x RC App Connect

   4 votes

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2. ability to push RC Video meeting transcriptions into Bullhorn

   Summary

   Enable automatic or on-demand export of RingCentral (RC) Video meeting transcriptions into Bullhorn, allowing users to store, search, and manage meeting records within their recruiting workflow.

   Problem Statement

   Recruiters and account managers frequently conduct candidate interviews, client meetings, and internal discussions via RC Video. While RC provides transcription, these remain siloed within RingCentral. Bullhorn is the central system of record for recruiters, and the lack of direct integration leads to:

   Manual copy-paste of transcripts, which is time-consuming and error-prone.

   Loss of important context when notes are incomplete or inaccurately transcribed.

   Reduced visibility for teams that rely on Bullhorn to track candidate/client interactions.

   Proposed Solution

   Implement a feature to push RC Video meeting transcriptions into Bullhorn. Options could include:

   Automatic Sync – Once a meeting transcript is generated in RC, it is automatically attached to the corresponding candidate/client record in Bullhorn.

   Manual Push – From the RC Video interface, allow users to select "Push to Bullhorn" and choose the appropriate record.

   Key Benefits

   Efficiency: Eliminates manual data entry, saving recruiters valuable time.

   Accuracy: Ensures full and accurate meeting transcripts are captured.

   Visibility: Centralizes all communication history in Bullhorn for better collaboration.

   Compliance: Provides an auditable record of candidate and client conversations.

   Summary

   Enable automatic or on-demand export of RingCentral (RC) Video meeting transcriptions into Bullhorn, allowing users to store, search, and manage meeting records within their recruiting workflow.

   Problem Statement

   Recruiters and account managers frequently conduct candidate interviews, client meetings, and internal discussions via RC Video. While RC provides transcription, these remain siloed within RingCentral. Bullhorn is the central system of record for recruiters, and the lack of direct integration leads to:

   Manual copy-paste of transcripts, which is time-consuming and error-prone.

   Loss of important context when notes are incomplete or inaccurately transcribed.

   Reduced visibility for teams that rely on Bullhorn to… more

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3. Employee Rewards Program

   Hi team, I have a client that wants to be able to integrate an employee rewards program to be able to give gifts to their users by meeting a certain KPI (i.e volume of calls, # of calls answered, how many meetings booked, etc.) I did not see any employee rewards app integrations when looking through the app gallery. Thanks!

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4. be able to cut off ringer on app without cutting off ringer on desktop app
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5. Integrate active campaign CRM with Ringcentral phone
   2 votes

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6. Leap legal software adapter for App Connect

   Please set up connector for Leap Legal Software

   2 votes

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7. Outlook inside ringcentral app

   Message:
   Hello RingCentral Team,

   I would like to suggest the addition of an Outlook plug-in integration directly within the RingCentral app. This feature would allow users to seamlessly access and manage their Outlook emails and calendars without leaving the RingCentral environment, improving workflow efficiency and user experience.

   Currently, this feature is not available, and several customers have expressed interest in having this capability as part of their unified communication tools.

   Thank you for considering this enhancement. I believe it would add significant value for many RingCentral users.

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8. Mangomint integration for App Connect

   This is to request an adapter for Mangomint to be used with RingCentral App Connect.

   1 vote

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9. Mycase adapter for App Connect

   Sync call to timekeeping mechanism automatically

   7 votes

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10. https://onehq.com/

    Integrate One HQ a CRM for the Insurance industry

    1 vote

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11. Integrate Asana into Ring Central App Connect

    Integrate Asana into Ring Central App Connect. We use Asana as a CRM and as a customer support tickets with our customers and vendors, so integrating it with RC for the CRM use would speed up our operations.

    2 votes

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12. Vagaro

    I would love for this to connect to Vagaro Salon software to fully integrate and only have to manage one database.

    1 vote

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13. Integrate SPOG for Netsuite

    Ability to have a panel to switch/manage RingEx and RingCx users through the integrations with Netsuite

    1 vote

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14. Implement Call recording back up with One Drive/SharePoint

    Please Implement Call recording back up with One Drive/SharePoint.

    1 vote

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15. Integrate Markate with App Connect

    1. Seamless Communication & Job Management
       Integrating RingCentral’s voice, messaging, and video tools with Markate’s customer scheduling and field service tools allows users to manage all customer interactions and jobs from a single platform, reducing app-switching and human error.

    2. Enhanced Customer Experience
       Customer call and message history can be automatically linked to their profiles in Markate. This enables businesses to deliver more personalized and responsive service, building stronger client relationships.

    3. Operational Efficiency
       Field staff can initiate and receive calls via RingCentral directly within Markate, while automated workflows (e.g., creating jobs from missed calls) save time and reduce follow-up delays.

    4. Unified Reporting and Analytics
       Combining call data from RingCentral with job and customer data in Markate provides richer insights into business performance, such as call-to-job conversion rates and response time metrics.

    5. Increased Platform Stickiness
       The integration will drive deeper user engagement and long-term retention for both platforms, while also opening doors for cross-marketing opportunities.

    1. Seamless Communication & Job Management
       Integrating RingCentral’s voice, messaging, and video tools with Markate’s customer scheduling and field service tools allows users to manage all customer interactions and jobs from a single platform, reducing app-switching and human error.

    2. Enhanced Customer Experience
       Customer call and message history can be automatically linked to their profiles in Markate. This enables businesses to deliver more personalized and responsive service, building stronger client relationships.

    3. Operational Efficiency
       Field staff can initiate and receive calls via RingCentral directly within Markate, while automated workflows (e.g., creating jobs from missed calls) save time and reduce follow-up delays.

    4. Unified Reporting… more

    1 vote

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16. BenefitZone adapter for App Connect

    A CRM Integration for BenefitZone (Gen4 is it's legacy name) would be huge for insurance brokers. It's one of the top-used and oldest used CRM for employee benefit insurance brokers. https://www.benefitzone.com/

    1 vote

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17. HHA Exchange

    HHA Exchange is the biggest Web-based system to manage homecare in more than 15 states of USA . There are more than a million patients' and over 2.5 million caregivers' are being processed through HHA Exchange. The agencies that uses HHA exchange, has a very high call volume to maintain the process. Integrating Ring Central with HHA Exchange will make the job easier for the users to maintain the workflow very well. Please look into it.

    1 vote

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18. FieldPulse adapter for App Connect

    They have an open API and are a CRM and field service software.

    1 vote

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19. LMN landscape software adapter for App Connect

    If ringcentral would communicate with the crm portion of LMN for landscape software to automatically add notes to customer profiles automatically.

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20. Infor Cloudsuite CRM

    Please add the Infor Cloudsuite CRM

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