47 results found
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Jobber integration for App Connect
We've heard from several customers who use Jobber, a leading field service CRM, and are interested in a native integration with RingCentral through the App Connect framework. Jobber helps service-based businesses manage scheduling, client communication, invoicing, and job tracking—often in the field and on the go. A RingCentral integration could unlock powerful workflow automations, such as sending SMS appointment reminders, logging call activities directly into Jobber, or triggering follow-up tasks based on missed calls or voicemails.
We recognize the value this could bring to field service teams looking to streamline operations and improve customer responsiveness. If you're a Jobber customer…
28 votes -
App Connect : multiple contacts
Auto log calls to all matching contacts (multiple contacts)
6 votes -
Correct information logging for AppConnect (PipeDrive) for Beetexting SMS
The customer would like to be able to log the correct information (i.e., the correct senders) for shared SMS in Beetexting. This would be helpful for organization and data retrieval purposes. This can greatly contribute to internal workflow for companies that utilize the following CRMs and applications.
7 votes -
Ability to keep live(auto) syncing with ring central and beetexting contacts, using google contacts.
Ability to keep live(auto) syncing with ring central and beetexting contacts, using google contacts as default
5 votes -
RC App Connect
Best method to deploy the RC App connect to our current users in bulk.
Standardize the settings for deployment as I have them functioning in my current test environment.
4 votes -
HouseCall Pro integration
Automatically show caller details/past jobs and other info from HouseCall Pro. Please integrate it with Housecall Pro
7 votes -
Integration with Smart Funnels Pro
Add Smartfunnelspro to your approved apps: https://smartfunnelspro.com/
5 votes -
RC Personal Contacts in RC App Connect (PipeDrive)
Ability to use Personal Contacts in RC App Connect for PipeDrive
2 votes -
Visibility of Voicemail Logs for Co-Recipients on App Connect
Description:
Request to enable visibility of voicemail messages for co-recipients within the RingCentral App Connect dialer. Currently, this functionality is only available in the standalone RingCentral application, where users can view voicemail messages sent to co-recipients.Current Limitation:
- App Connect does not currently support displaying voicemail logs for co-recipients.
- Caller ID for standalone inbound calls is also not displayed within App Connect.
- These are known limitations, and the development team has confirmed that updates addressing this may not be implemented until Q1 2026.
Business Impact:
Users who rely on App Connect are unable to view shared voicemail messages, affecting visibility…1 vote -
Improve Real-Time Call Sync for Co-Recipient Voicemail and CRM Dialer Events
Currently, when calls are received via RingCentral Phone or other RingCentral apps (outside of App Connect), the Name/Number and associated call events are delayed by approximately 5 minutes before appearing in CRM call logs. This delay affects all CRMs integrated via App Connect, including Redtail.
Expected Behavior / Feature Request:
Enable real-time syncing of all call events (including co-recipient voicemails) across all CRM integrations.1 vote -
Intergrate with crm OODO
Do you intergate with OODO
11 votes -
LeadPerfection
Integrate with the LeadPerfection CRM for next to dial ease of use
1 vote -
Log a call to a case or project in Netsuite x RC App Connect
Option to log a call to a case or project in Netsuite x RC App Connect
4 votes -
ability to push RC Video meeting transcriptions into Bullhorn
Summary
Enable automatic or on-demand export of RingCentral (RC) Video meeting transcriptions into Bullhorn, allowing users to store, search, and manage meeting records within their recruiting workflow.
Problem Statement
Recruiters and account managers frequently conduct candidate interviews, client meetings, and internal discussions via RC Video. While RC provides transcription, these remain siloed within RingCentral. Bullhorn is the central system of record for recruiters, and the lack of direct integration leads to:
Manual copy-paste of transcripts, which is time-consuming and error-prone.
Loss of important context when notes are incomplete or inaccurately transcribed.
Reduced visibility for teams that rely on Bullhorn to…
1 vote -
Employee Rewards Program
Hi team, I have a client that wants to be able to integrate an employee rewards program to be able to give gifts to their users by meeting a certain KPI (i.e volume of calls, # of calls answered, how many meetings booked, etc.) I did not see any employee rewards app integrations when looking through the app gallery. Thanks!
1 vote -
1 vote
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Leap legal software adapter for App Connect
Please set up connector for Leap Legal Software
2 votes -
Outlook inside ringcentral app
Message:
Hello RingCentral Team,I would like to suggest the addition of an Outlook plug-in integration directly within the RingCentral app. This feature would allow users to seamlessly access and manage their Outlook emails and calendars without leaving the RingCentral environment, improving workflow efficiency and user experience.
Currently, this feature is not available, and several customers have expressed interest in having this capability as part of their unified communication tools.
Thank you for considering this enhancement. I believe it would add significant value for many RingCentral users.
1 vote -
Mangomint integration for App Connect
This is to request an adapter for Mangomint to be used with RingCentral App Connect.
1 vote -
Mycase adapter for App Connect
Sync call to timekeeping mechanism automatically
7 votes
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