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56 results found

  1. Jobber integration for App Connect

    We've heard from several customers who use Jobber, a leading field service CRM, and are interested in a native integration with RingCentral through the App Connect framework. Jobber helps service-based businesses manage scheduling, client communication, invoicing, and job tracking—often in the field and on the go. A RingCentral integration could unlock powerful workflow automations, such as sending SMS appointment reminders, logging call activities directly into Jobber, or triggering follow-up tasks based on missed calls or voicemails.

    We recognize the value this could bring to field service teams looking to streamline operations and improve customer responsiveness. If you're a Jobber customer…

    30 votes

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    Under Review  ·  7 comments  ·  Integrations: App Connect  ·  Admin →
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  2. App Connect : multiple contacts

    Auto log calls to all matching contacts (multiple contacts)

    7 votes

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  3. Correct information logging for AppConnect (PipeDrive) for Beetexting SMS

    The customer would like to be able to log the correct information (i.e., the correct senders) for shared SMS in Beetexting. This would be helpful for organization and data retrieval purposes. This can greatly contribute to internal workflow for companies that utilize the following CRMs and applications.

    7 votes

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  4. Ability to keep live(auto) syncing with ring central and beetexting contacts, using google contacts.

    Ability to keep live(auto) syncing with ring central and beetexting contacts, using google contacts as default

    5 votes

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  5. Call connector for Caret Legal

    Please setup a call connector for Caret Legal (Formally Zola Suite).

    1 vote

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  6. AI Receptionist Calls posting to Clio via App Connect

    I should be able to log AI receptionist calls into Clio using App Connect. Some of us need to have very detailed records of every time a particular client calls, and this would make logging AI receptionist calls infinitely easier.

    1 vote

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  7. intergerate Odoo

    Is there a way that we can add Ringcentral to Odoo without going through the third party (Odoo RingCentral Integration by Serpent Consulting Services Pvt. Ltd.)

    1 vote

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  8. RingCentral App connect (attendees)

    Ability to remove/ delete attendees in a call Or do not associate attendees at all.

    1 vote

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  9. RC App Connect - Clio CRM

    Right now we appear to only be searching contacts of type Person. This customer needs to match contacts of type Person and type Company.

    1 vote

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  10. RC App Connect

    Best method to deploy the RC App connect to our current users in bulk.

    Standardize the settings for deployment as I have them functioning in my current test environment.

    4 votes

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  11. whatsapp

    Should have an option to connect WhatsApp Business for RIngEX users instead of having to purchase RingCX license to be able to use WhatsApp Business feature.

    1 vote

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  12. HouseCall Pro integration

    Automatically show caller details/past jobs and other info from HouseCall Pro. Please integrate it with Housecall Pro

    8 votes

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  13. lovable app intergration to RingCentral and custom intergration with RingSense

    lovable app integration to RingCentral and custom integration with RingSense

    1 vote

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  14. Support data in custom fields for RC App connect (Netsuite)

    Currently, all call log details settings values are stored in the Message field.

    The other fields, CALL TYPE and CALL LENGTH, are still empty.

    The customer will like each field to show the data.

    These fields are currently custom fields and as per upstream peers, we do not support at the moment.

    1 vote

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  15. Integration with Smart Funnels Pro

    Add Smartfunnelspro to your approved apps: https://smartfunnelspro.com/

    5 votes

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  16. RC Personal Contacts in RC App Connect (PipeDrive)

    Ability to use Personal Contacts in RC App Connect for PipeDrive

    2 votes

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  17. Visibility of Voicemail Logs for Co-Recipients on App Connect

    Description:
    Request to enable visibility of voicemail messages for co-recipients within the RingCentral App Connect dialer. Currently, this functionality is only available in the standalone RingCentral application, where users can view voicemail messages sent to co-recipients.

    Current Limitation:

    • App Connect does not currently support displaying voicemail logs for co-recipients.
    • Caller ID for standalone inbound calls is also not displayed within App Connect.
    • These are known limitations, and the development team has confirmed that updates addressing this may not be implemented until Q1 2026.

    Business Impact:
    Users who rely on App Connect are unable to view shared voicemail messages, affecting visibility…

    1 vote

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  18. Improve Real-Time Call Sync for Co-Recipient Voicemail and CRM Dialer Events

    Currently, when calls are received via RingCentral Phone or other RingCentral apps (outside of App Connect), the Name/Number and associated call events are delayed by approximately 5 minutes before appearing in CRM call logs. This delay affects all CRMs integrated via App Connect, including Redtail.

    Expected Behavior / Feature Request:
    Enable real-time syncing of all call events (including co-recipient voicemails) across all CRM integrations.

    1 vote

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  19. Intergrate with crm OODO

    Do you intergate with OODO

    11 votes

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    Under Review  ·  2 comments  ·  Integrations: App Connect  ·  Admin →
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  20. LeadPerfection

    Integrate with the LeadPerfection CRM for next to dial ease of use

    1 vote

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