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5 results found

  1. Automatic contact sync between RingCentral, BeeTexting and Google

    Ability to keep live(auto) syncing with ring central and beetexting contacts, using google contacts as default

    6 votes

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    2 comments  ·  Integrations: App Connect  ·  Admin →
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    Future Consideration  ·  AdminByrne (Group PM, RingCentral) responded

    We are in fact looking into a contact synchronization solution for App Connect, but in truth, it is not likely to involve BeeTexting. Our solution is likely to sync contacts from your CRM into your RIngCentral address book.

  2. Support data in custom fields for RC App connect (Netsuite)

    Currently, all call log details settings values are stored in the Message field.

    The other fields, CALL TYPE and CALL LENGTH, are still empty.

    The customer will like each field to show the data.

    These fields are currently custom fields and as per upstream peers, we do not support at the moment.

    1 vote

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    Future Consideration  ·  0 comments  ·  Integrations: App Connect  ·  Admin →
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  3. Log a call to a case or project in Netsuite x RC App Connect

    Option to log a call to a case or project in Netsuite x RC App Connect

    4 votes

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    Future Consideration  ·  1 comment  ·  Integrations: App Connect  ·  Admin →
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  4. App Connect - retroactive log more than 100 calls

    Ability to Retroactively log a call on App connect more than 100 calls.

    1 vote

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    0 comments  ·  Integrations: App Connect  ·  Admin →
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    Future Consideration  ·  AdminByrne (Group PM, RingCentral) responded

    App Connect as you know can retroactively log the last 100 calls. After that, calls can be logged manually. We will consider this feature, but there are a number of concerns related to performance, and allowing users to elect how many calls to log. 

  5. Integration with CRM Driver Reach

    Interate with a CRM named Driver Reach

    1 vote

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    Future Consideration  ·  3 comments  ·  Integrations: App Connect  ·  Admin →
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