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25 results found

  1. Include KPI's in LOB export

    There are so many kpi's, all useful, but higher level execs will not know how to interpret their function. Including the kpi's, preferably as a note in the excel cell where the title exists, similar to the note shown in the online dashboard where kpi's are selected to add to the widget, would be super helpful.

    1 vote
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  2. total report of Analytics with transfer details and user who answer it

    total report of Analytics with transfer details and user who answer it

    1 vote
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  3. Performance Report: Download Multiple Daily Reports at a Time

    Need to download individual day-to-day reports at a time for multiple days. Even if I select from 01-06-2023 to 16-06-2023, I'm getting all the data in one slide. I need to get day to day report

    1 vote
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  4. Call reports showing the users with numbers. Just like in Company Numbers

    It's useful to have Analytics Reports of Calls made and received by user extension that shows their numbers.

    1 vote
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  5. Call indentifier, provide the name in the reports

    The callers dialed number should reflect both the number and name in the reportsExample 877-842-3210 United Healthcare or Unknown, if its unknow, we shall able to add the name similar to Truecaller

    1 vote
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