Skip to content
← RingCentral Ideas

Analytics & Reporting

Analytics & Reporting

Categories

JUMP TO ANOTHER FORUM

(thinking…)

How can we improve RingCentral?

(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

25 results found

  1. Automatic Quarterly Export of Analytics

    The Analytics system seems to lose all data beyond just a few months (2? 3? ). This makes it truly difficult and a huge loss of valuable information to any customer who wants to look at that data and compare it year over year. An automated export of the month, or quarterly totals of calls, minutes and other KPIs should be there, saved to perhaps the Billing tab of the service portal for easy download, or somewhere similar in that portal. We've been a Ring customer for 2 years, and now I cannot tell our Board how much Ring has…

    1 vote
    Needs More Information  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?

  2. To have an option to delete calls from the performance reports

    To have an option to delete calls from the performance reports as if they will be deleted from the call logs, it takes time for them to disappear from the Analytics side (PR).

    1 vote
    Needs More Information  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?

  3. Annual analytics report

    Annual analytics report

    2 votes
    Needs More Information  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?

  4. Fix your call reports

    To work

    1 vote
    Needs More Information  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?

  5. Selective application of global filters

    We would like to be able to change the dates globally on a dashboard without also having to change hours or days of the week for day segmentation analysis.

    1 vote
    Needs More Information  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?
2 Next →
  • Don't see your idea?