Agent Permissions Templates
Allow for the creation of templates for agent permissions. This will increase efficiency when creating new agents and make it simpler to manage permissions for large groups of agents from a central location.
3
votes
Matt Chalupsky
shared this idea
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RingCX has a unified role-based permissions system for agent roles that streamlines administrative control and allows you to assign multiple roles per agent. This allows you to track and manage settings through agent roles instead of by individual agent.
