make the incoming ring volume loud enough to hear without having to wear the headset all of the time because some people don't have to.
make the incoming ring volume loud enough to hear without having to wear the headset all of the time because some people don't have to nor do they want to wear them all day long. It's strange that you can adjust it on the app, but it doesn't do a thing for Ring CX. Why don't they work together? I can have my direct calls ring through my speaker, but not the Ring CX calls? That makes no sense and no one can seem to find a solution.
Amanda
shared this idea
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Justin
commented
The issue is likely due to the Decibels (dB) / Amplitude of the ring tone file being to low. this can be fixed by replacing the current "ringtone.wav" file with one that has a higher Decibels (dB) / Amplitude. This may also be improved by using the following script:
<audio id="myAudio" src="ringtone.wav"></audio>
<button onclick="playLouder()">Play Louder</button><script>
function playLouder() {
const audio = document.getElementById('myAudio');
const ctx = new (window.AudioContext || window.webkitAudioContext)();
const source = ctx.createMediaElementSource(audio);
const gainNode = ctx.createGain();// Set volume (gain value). Increase if needed
gainNode.gain.value = 2.0; // double the volumesource.connect(gainNode);
gainNode.connect(ctx.destination);// Resume AudioContext if required (needed in some browsers)
if (ctx.state === 'suspended') {
ctx.resume().then(() => {
audio.play();
});
} else {
audio.play();
}
}
</script>
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Tommy
commented
RingCX runs in a browser window, so there's no differentiation between ringing audio and conversational audio. This means you can't direct the ringing signal to a different destination than the telephone call's audio is going.
Integrate RingCX into the RingEX app, making it a "signle pane of glass", where you can make the ringing audio come out of the computer's built-in speaker, but still direct the telephone call to the headset.
(Oh, and if you make the ring signal loud enough to he heard through the headset when you didn't have the the headset on your head, think about what would happen to your ears when you WERE wearing the headset and a call comes in.)
