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How can we improve RingCX?

RingCX: AI WFM

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WFM for Ring CX

I currently see no way to monitor my team's schedule adherence in Ring CX. This is a very important feature. Please make it available for Ring CX.

1 vote

Katherine shared this idea · May 12, 2025 · Report… · Admin →

Implemented ·

AdminAlexey (VP, Product Management - Applications, RingCentral) responded · Sep 17, 2025

Please contact your account manager as AI WFM is now available as an add-on for RingCX product

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