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Option for the customer to have RingCX Knowledgable Tools to read logs

Customer wants to know how to read logs so they can process troubleshooting on their end. What we have for now is to have them retrieve the logs and send it to our internal team so they can read it. It would be time efficient if they can also read the logs.

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Ericka shared this idea  ·   ·  Report…  ·  Admin →
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  • Ericka commented  ·   ·  Report

    Customer wants to know how to read logs so they can process troubleshooting on their end. What we have for now is to have them retrieve the logs and send it to our internal team so they can read it. It would be time efficient if they can also read the logs.