Add Long Call under Data tab in RingCX Real-time Dashboard Custom Widget
To have Long Call under Data tab when creating a custom widget in RingCX Real-time Dashboard
It would be better if all metrics in the default Inbound widget are available when creating a custom widget.
Jessa
shared this idea
-
Jean-Philippe
commented
I'm the client on this request, it's important to note that I'm not exactly asking for THIS specifically, there are MANY KPIs not shown in RingCX's custom widget.
LongCalls is one of them, I have found a workaround for this metric but I lack the context to apply the same trick to other metrics.
I would like ALL metrics shown in the default, pre-made widgets to be selectable in the custom version.
Either that or access to the documentation regarding the implementation of these KPIs into a custom widget like this:
function processData(data) { // required function constructor var iter = null, val = {"longCall":0}; for(var i = 0; i < data.length; i++) { iter = data[i]; val.longCall += iter.longCall; } return val; }