← RingCentral Ideas

Settings and activity

31 results found

  1. Bulk forward Faxes and/or Voicemails

    3 votes
    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Jessa supported this idea  · 

  2. Emergency Response Location set for a user's deskphone to not sync with the ERL set for the user's RingCentral App

    2 votes
    New  ·  1 comment  ·  Phone & Messaging » General Phone  ·  Admin →
    How important is this to you?
    Jessa shared this idea  · 

  3. Live Dictation of Phone Calls and Meetings (Speech-to-text)

    5 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Jessa supported this idea  · 

  4. Feature Request: Have Access Enabling Premium Calling Rates to 09 Numbers

    6 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
    How important is this to you?
    Jessa supported this idea  · 

  5. Would like to have an option to just end the call if no one answers

    12 votes
    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
    How important is this to you?
    Jessa supported this idea  · 

  6. Looking for an option/feature for the mobile app to be set to only ring (turn on notification) when the user is in a particular location.

    2 votes
    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Jessa shared this idea  · 

  7. Attaching pdfs to the text messages

    33 votes
    Under Review  ·  5 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?
    Jessa supported this idea  · 

  8. Increasing the return time of Call Park from 5 minutes to 10 minutes.

    17 votes
    Under Review  ·  5 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Jessa supported this idea  · 

  9. Allow to configure two factor authentication method per user

    5 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Jessa supported this idea  · 

  10. Auto-Answer Calls

    26 votes
    Under Review  ·  5 comments  ·  Phone & Messaging » General Phone  ·  Admin →
    How important is this to you?
    Jessa supported this idea  · 

  11. Option to download automatic call recordings in bulk and WAV file

    9 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Jessa supported this idea  · 

  12. Grant RingCX customers access to enable/disable countries for international calling.

    3 votes
    Under Review  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Jessa shared this idea  · 

  13. Automatic hold for warm transfers using integrated phone

    22 votes
    Future Consideration  ·  3 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Jessa supported this idea  · 

  14. Call queue manager Analytic reporting

    17 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Jessa supported this idea  · 

  15. Roles & Permissions -- Allow Call Recording Access To Specific Site Only

    25 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Jessa supported this idea  · 

  16. Presence feature. Need the ability to answer a call after it was forwarded to another extension.

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Jessa shared this idea  · 

  17. When a user locks their computer, the customer would like DND to be automatically activated.

    3 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    Jessa commented  · 

    I was wondering if we could put in a request for a feature, where if the laptop is locked (windows + L) then could there be an option to put the users on Do Not Disturb or take them out of the call queue?

  18. Pause/Mute Recording Option for Internal Calls

    8 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Jessa shared this idea  · 

  19. Force Log-out due to Inactivity

    25 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    Jessa commented  · 

    Current Behavior: For security reasons, the user will be forced log-out due to inactivity for 14 days.Desired Behavior: Customer to have the option to manage application behavior, an option to set a longer time before users be forced logged-out from the mobile app

  20. Call Log synchronization between Desktop App and Deskphone Unify CP600

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Admin →
    How important is this to you?
    Jessa shared this idea  · 
← Previous 1