RingCX Admin - Add the ability to select a range of agents with Shift+Click
If I want to bulk edit agents in RingCX Admin, I have to click the checkbox next to their name one by one.
Editing 50 agents takes 50 clicks.
I am aware we can edit all users in a group simultaneously with the checkbox next to the group name. I would like to be able to select a checkbox, hold shift, then click a box below to select all of those agents in the range.
It should only select the range of boxes since the previous checked box.
For example, I have 100 users I need to edit who are in the same group but there are 10 agents in the middle that I don't want to edit.
I should be able to click the first agent, hold shift, then click agent #40 to select the first 40 people. I would skip agents #41-50, then click the box next to agent #51, hold shift, and click agent #100 to select the rest.
Jorell
shared this idea