ring CX call id
When receiving an incoming call from an employee their name is not displayed unless they are on the ex side only. This causes confusion on who is calling. We would like for the employees name that is calling any internal extension to be displayed on the incoming call whether they are cx or ex
19
votes
Elizabeth
shared this idea
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Nicole
commented
This helps us identify who is calling so that we may be appropriately prepared for who is on the call as to how we may need to help them.
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Angela
commented
It would be nice to identify the caller.