RingCX Live Chat to Automatically Check for Available Agents
RingCX Live Chat to Automatically Check for Available Agents.
Current behavior:
1. We have a targeting rule where the chat will only be available when there is at least one agent available.
2. A website visitor loads the website where the chat widget is found and the visitor came when no agent is available. So the chat is not available or grayed out.
3. An agent becomes available.
4. The website visitor still sees the chat as unavailable unless the visitor refreshes the website.
Please make it so that the website visitor will no longer have to refresh the website to update the chat availability.
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Mark
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