RingCX_ Updating the priority via API for leads
The customer is attempting to update lead priorities using the PATCH API for leads that are already loaded into the system. However, this is not functioning as expected.
According to the RingCX Product team, updating priorities via API for already-loaded leads is not currently supported by system design. However, the team is actively reviewing this capability for potential enhancement in 2027.
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Geraldine
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