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Settings and activity

50 results found

  1. bulk factory or password reset the phone devices

    2 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Admin →
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  2. Simplified option to set up Holiday rule for RingCentral Service Web and RingCX portal

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  3. Ability to add a custom configuration on third-party phones

    1 vote

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  4. Disable the option to enter an extension while the prompt is playing

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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  5. Be able to update Name of CCRN Numbers via API using the Admin portal page

    1 vote

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  6. Option to configure the RingCentral Pulse for Contact Center like a desk phone.

    2 votes

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    New  ·  0 comments  ·  Contact Center & RingCX » Other  ·  Admin →
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  7. The customer wants an option to select the number assigned to different sites, and queues to set as an outbound caller ID

    1 vote

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  8. calendar for holidays

    5 votes

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  9. The Customer would like to have the option to hide the number showing on the upper left of the Cisco Phone

    1 vote

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  10. Ability to share the access to reassign the created role by the Super Admin using the RingCX platform.

    1 vote

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    New  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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  11. Ability to access RingEX EXTs (Users, queues) on RingCX IVR studio

    13 votes

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    0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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  12. Multiple phone numbers field for RingCX lead list

    6 votes

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    0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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  13. RingCX -- Make Dispositions Optional

    3 votes

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    0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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  14. RingCx Reporting Including Data from Agent Script Custom Field

    5 votes

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    0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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  15. Make voice transcripts visible to agents in RingCX

    15 votes

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    0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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  16. Complete European localization of all RingCX module

    7 votes

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    0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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  17. Set of RingCX inbound ports to be minimized

    4 votes

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    Future Consideration  ·  0 comments  ·  Contact Center & RingCX » Contact Center  ·  Admin →
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  18. Capturing and Archiving RingCX Voice Mail in RingSense for RingCX

    4 votes

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    Needs More Information  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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  19. RingCX Estimated Wait Time API

    8 votes

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    0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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  20. RingCX Multi Channel Interaction Console “Live Interaction Management”

    17 votes

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    1 comment  ·  Contact Center & RingCX » RingCX  ·  Admin →
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