← RingCentral Ideas

Settings and activity

4 results found

  1. IVR & groups call Prompt & call greeting audio quality should increase

    5 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Satyam shared this idea  · 

  2. Ability to retrieve deleted calls

    27 votes
    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    Satyam commented  · 

    Please provide super admin to access to restore the deleted calls logs.also you can give option to backup of fully account to recover the deleted any data.calls logs are deleting diretly from server that is not good. we should have that option to recover that.

  3. Backup and Restore Point for Admin Portal setup data.

    18 votes
    2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Future Consideration  ·  AdminJessica H. (Admin, RingCentral) responded
    RingCentral maintains multiple data sites and nodes to ensure core user and account data can be preserved in the unlikely event of a site disruption. While customer-initiated backup of all settings and configurations is not presently offered, there are policies and procedures in place to assist customers who may encounter a significant data loss. Any customer who experiences such an event should engage RingCentral immediately.

  4. Option to Restore Deleted users with their call history

    10 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?