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  1. Ability to answer Apple Verification Calls

    23 votes

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    Under Review  ·  6 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Tracy supported this idea  · 
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    Tracy commented  · 

    I had this same issue and called about it yesterday. This is the response I got:

    Good day! This is featuring request from RingCentral Technical Support. I understand you are looking for the Ability to answer Apple Verification Calls, unfortunately, this feature is not available in our current release but there are requests to our developers to add them in future releases.

    In reality, all I had to do was delete the user and recreate it. Then whitelist the number. It works for about a week or two and then I have to do it over again. This is a bug in RC robocall blocking. I responded by telling them their unavailable feature is in fact working, it's just that RC is blocking the call from coming in.

  2. REQUEST KPI MADE FOR AVERAGE WAIT TIME FOR A CALL GROUP AND NUMBER OF CALLS ANSWERED WITHIN 30 SECONDS

    3 votes

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    0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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  3. Add login/logout buttons for queue members in the Line Keys on Mitel 6940w

    2 votes

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    0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Tracy supported this idea  · 
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