Settings and activity

5 results found

1. Analytics regarding Text Messaging/SMS

   258 votes

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   35 comments  ·  Analytics & Reporting » Adoption & Usage  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminGurpreet (Principal Product Manager, Platform, RingCentral) responded

   SMS Adoption and Usage analytics are now available in Adoption and Usage portal as a new tab since May 2026.

   SMS in Business Analytics with more advanced KPIs is coming by end of Q3, 2026

   An error occurred while saving the comment
   Sundae commented  ·  Aug 14, 2023  ·  Edit…  ·  Delete…

   We need to be able to track our team's usage and numbers for KPI.

   Save Submitting...

2. global/mass voicemail messages to clients

   9 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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3. Pre-recorded message to leave customers when calling out!

   35 votes

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   Under Review  ·  7 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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4. Outbound Automatic Voicemail Drop

   271 votes

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   Future Consideration  ·  55 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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5. Filter to Function for SMS Log Reports

   8 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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