← RingCentral Ideas

Settings and activity

3 results found

  1. Increase the Lines For Pick up Setting & Member in a call queue Increase from 25 to 50 or more.....

    7 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    PB-610 Kelly shared this idea  · 

  2. Position in Queue, Estimated wait time, and Call queue caller call back feature

    209 votes
    Future Consideration  ·  35 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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    An error occurred while saving the comment
    PB-610 Kelly commented  · 

    I would like to have it so the callers know what position they are in in the Queue . For example: You are caller # 4 average holding time 2 minutes. Etc...

  3. Manually Activate open mode

    3 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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