Skip to content
← RingCentral Ideas

Settings and activity

1 result found

  1. Shared SMS were multiple users can receive and send SMS on specific number

    811 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    169 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Good news everyone! Our Product team is working on a new Shared SMS product that will be available to RingEX customers for private beta testing in September and are ready to begin waitlisting customers who are interested today!


    To join the waitlist and learn more about this private beta program, please email us at ideas@ringcentral.com and let us know you are interested in our Shared SMS beta. Our Product team will follow up shortly after.


    Thank you! 

    An error occurred while saving the comment
    Dave commented  · 

    SMS coming into a main number can be transferred to multiple users and update status if someone responds.People are utilizing SMS much more than ever, especially for our business. It would be beneficial if all the SMS messages can be seen and responded to by multiple clients.