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1. Ability to turn off call quality survey for agents.

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   8 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   Hi everyone, while there is great value in understanding the experience of our customers, we have heard the feedback, and we have greatly reduced the frequency of this particular survey on agents calls.
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   Jason commented  ·  Apr 2, 2022  ·  Edit…  ·  Delete…

   YES please turn that off or let us turn it off.

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   Jason commented  ·  Nov 4, 2021  ·  Edit…  ·  Delete…

   How do I turn off the survey after a phone call?
   we're using the app version Version: 21.4.15.219 Web, 21.4.11.2039 Windows
   When we finish a phone call a survey pops up
   how do we turn the call quality survey off??we dont like itwe all want it offit's hurting productivity

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