I use RingCentral phone on my mobile and on my desktop. It is surprising and very frustrating that the apps do not communicate w/ each other wrt to the unread message status icon. For example, say I receive a text message, and I view it on my phone. The phone app correctly shows no unread messages. However, my desktop app is out of sync. The desktop app stills shows an unread message. I need to click on the text message button on my desktop app to clear the unread status. Why?This issue is present for all types of messages - voicemail, missed calls, etc. It would be a big improvement to address this pretty basic issue.Thanks.
Peter
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I use RingCentral phone on my mobile and on my desktop. It is surprising and very frustrating that the apps do not communicate w/ each other wrt to the unread message status icon. For example, say I receive a text message, and I view it on my phone. The phone app correctly shows no unread messages. However, my desktop app is out of sync. The desktop app stills shows an unread message. I need to click on the text message button on my desktop app to clear the unread status. Why?This issue is present for all types of messages - voicemail, missed calls, etc. It would be a big improvement to address this pretty basic issue.Thanks.