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  1. Account-Wide Holiday Settings and/or Holiday Templates

    237 votes
    24 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    Learn how to set up and apply a holiday call handling template as an admin here: https://support.ringcentral.com/article-v2/Setting-custom-holiday-rules-for-user-extensions.html?brand=RingCentral&product=RingEX&language=en_US

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    MOK commented  · 

    Saves time building a manual holiday schedule: the app would automatically retrieve the Federal Holidays (for USA) or Bank Holidays (for UK) on an annual basis (Jan of each year most likely) and automatically create a templae that can be applied in the "Call Handling" section of an extention.