← RingCentral Ideas

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2 results found

  1. Spoof Prevention / Prevent RingCentral numbers from being Spoofed by Fraudulent Services

    52 votes
    Planned  ·  9 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Chris commented  · 

    At least once sometimes 3 times per day someone is spoofing one of our numbers and dialing 911. 911 Dispatch continues to call our office and obviously, be less than friendly about the matter. I'm at a loss what to do...

    Chris supported this idea  · 

  2. Give a reminder when calls are in Park

    73 votes
    Planned  ·  18 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Chris commented  · 

    Currently a call in a public park location will ring back after 5 minutes on hold but this option is not available for private park locations (call parks that you assign a name). Public call parks useless because you have to use, remember and communicate random extensions that cannot be looked up anywhere. For this reason I'd have to imagine private call parks are used far more than public. Calls routed to call parks whether public or private are equally important and should all have the ring back functionality available