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Spoof Prevention / Prevent RingCentral numbers from being Spoofed by Fraudulent Services

Account type: RingCentral MVP StandardA brief description of the business : naA high level description of the product or feature being requested: In the future, it would be great if there was some way to program the telephone service where a fraudulent entity would have no means of spoofing a number that is not legally theirs. A typical use case scenario explaining how your business would use the feature: Just for the numbers to only be usable for the subscribers that are on its own account, and be inaccessible for caller id use from fraudsters. It's hard to just keep replacing numbers, when it can be taken over and be fraudulently used by others.Benefit of such feature: business need

53 votes
Jasmine shared this idea  ·   ·  Report…  ·  Admin →
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  • Chris commented  ·   ·  Report

    At least once sometimes 3 times per day someone is spoofing one of our numbers and dialing 911. 911 Dispatch continues to call our office and obviously, be less than friendly about the matter. I'm at a loss what to do...

  • Whitney commented  ·   ·  Report

    We are receiving aggressive, sometimes threatening, calls from non-customers who are receiving spoofed calls from our business numbers. This is a critical issue to address.

  • Consumer commented  ·   ·  Report

    I have to upvote this, since it has happened to me recently. Someone is calling my customers using my phone number. This needs to be addressed asap.

  • Reception commented  ·   ·  Report

    I would like to up-vote this problem as this is effecting our office as well.

  • Ramon commented  ·   ·  Report

    This is happening to my company's main number and I like to add my vote to this problem.

  • KEITH commented  ·   ·  Report

    I have seen inventory numbers that are unassigned being used to call others within the business. Using our own basic caller ID as well. The calls are coming from outside the RingCentral network but are allowed through causing the issue of possible fraud. A feature to stop such calls would be greatly appreciated and should be fast tracked for legal purposes alone.

  • Melissa commented  ·   ·  Report

    Our business numbers are getting spoofed or receiving calls from spoofed numbers and spam calls. This is critically impacting our Sales department. Developing a solution to reduce or stop such activity within the RC application is necessary.

  • Stephanie commented  ·   ·  Report

    Absolutely the most important feature request we have.

  • Phuong commented  ·   ·  Report

    Our business phone number is being spoofed by scammers today. I already filed a complaint with the FCC. Ring Central needs to implement a caller ID authentication system to prevent our numbers from being spoofed and used by scammers.