Spoof Prevention / Prevent RingCentral numbers from being Spoofed by Fraudulent Services
Account type: RingCentral MVP StandardA brief description of the business : naA high level description of the product or feature being requested: In the future, it would be great if there was some way to program the telephone service where a fraudulent entity would have no means of spoofing a number that is not legally theirs. A typical use case scenario explaining how your business would use the feature: Just for the numbers to only be usable for the subscribers that are on its own account, and be inaccessible for caller id use from fraudsters. It's hard to just keep replacing numbers, when it can be taken over and be fraudulently used by others.Benefit of such feature: business need
Jasmine
shared this idea
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KEITH
commented
I have seen inventory numbers that are unassigned being used to call others within the business. Using our own basic caller ID as well. The calls are coming from outside the RingCentral network but are allowed through causing the issue of possible fraud. A feature to stop such calls would be greatly appreciated and should be fast tracked for legal purposes alone.
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Melissa
commented
Our business numbers are getting spoofed or receiving calls from spoofed numbers and spam calls. This is critically impacting our Sales department. Developing a solution to reduce or stop such activity within the RC application is necessary.
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Stephanie
commented
Absolutely the most important feature request we have.
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Phuong
commented
Our business phone number is being spoofed by scammers today. I already filed a complaint with the FCC. Ring Central needs to implement a caller ID authentication system to prevent our numbers from being spoofed and used by scammers.