← RingCentral Ideas Settings and activity 2 results found Change User's Presence from Admin Portal 9 votes Vote Vote Vote We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Vote We’ll send you updates on this idea Under Review · 0 comments · Phone & Messaging » Admin Portal · Delete… · Admin → How important is this to you? Not at all You must login first! Important You must login first! Critical You must login first! We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Ability to generate report that tracks an agents status throughout the day, like when they're available/not available/ on DND etc 488 votes Vote Vote Vote We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Vote We’ll send you updates on this idea Future Consideration · 72 comments · Analytics & Reporting » Other · Delete… · Admin → How important is this to you? Not at all You must login first! Important You must login first! Critical You must login first! We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close An error occurred while saving the comment Sarah commented · Feb 20, 2023 · Edit… · Delete… For my call center, it would be helpful to see how much time the users are on DND and not receiving calls. Save Submitting...
For my call center, it would be helpful to see how much time the users are on DND and not receiving calls.