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Settings and activity

3 results found

  1. Show Caller number when specific extension will transfer the call to another extension

    24 votes
    Under Review  ·  5 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Jason commented  · 

    How is anyone going to know who is being transferred if it doesn't show up on the caller ID. This is critical because we have to look up the person in our system by the phone number. If the phone number doesnt show up how are we suppose to look it up. Our clients use us for convenience and this is not convenient at all.

    Jason supported this idea  · 

  2. Delay a user

    5 votes
    Future Consideration  ·  7 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Jason commented  · 

    I want everyone to be called simultaneously except two people. I havent seen a feature allowing me to put a user (One user) on a delay.

    An error occurred while saving the comment
    Jason commented  · 

    We are using office. We need it to work in office.

    Jason shared this idea  · 

  3. Need Unique inbound call analytics on the analytics graphs

    6 votes
    Under Review  ·  1 comment  ·  Analytics & Reporting » Other  ·  Admin →
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    Jason shared this idea  ·