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  1. Show Caller number when specific extension will transfer the call to another extension

    18 votes

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    Under Review  ·  5 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Jason commented  · 

    How is anyone going to know who is being transferred if it doesn't show up on the caller ID. This is critical because we have to look up the person in our system by the phone number. If the phone number doesnt show up how are we suppose to look it up. Our clients use us for convenience and this is not convenient at all.

    Jason supported this idea  · 

  2. Delay a user

    5 votes

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    Future Consideration  ·  7 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Jason commented  · 

    I want everyone to be called simultaneously except two people. I havent seen a feature allowing me to put a user (One user) on a delay.

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    Jason commented  · 

    We are using office. We need it to work in office.

    Jason shared this idea  · 

  3. Need Unique inbound call analytics on the analytics graphs

    4 votes

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    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Jason shared this idea  ·