When I receive an incoming call, I click the Answer button in the phone popup. It takes 4-5 seconds to answer and most of the time, someone else in our group gets the call before I do. I am using a headset connected to my computer (non-USB). Not sure if there a setting for this. I don't really want to use Auto-Answer since I am not the only one answer the queue calls.

Thank you for the clarification. This type of granular control does not currently exist, we will make sure your idea is seen by the correct team.

I want everyone to be called simultaneously except two people. I havent seen a feature allowing me to put a user (One user) on a delay.

For office, check out sequential call handling. Here is an article that walks through setting this up: https://support.ringcentral.com/article/10514-call-queue-set-up-call-handling-how-calls-transferred-group-members.html

We are using office. We need it to work in office.

Hi, thanks for coming to the Ideas Portal. It looks like you're using Engage Voice, which does currently have this capability. Learn more here: https://support.ringcentral.com/engagevoice/admin/voice-admin-create-inbound-priority-group.htmlIf this doesn't answer your question, please comment here or send an email to community.support@ringcentral.com.

Using goggle voice forwarding. When call is forwarded to IVR, Customer would like to have a short delay or have the option to delay it.