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  1. Ability to Schedule Text Messages

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    22 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Main commented  · 

    We work in a business where we schedule out many appointments with Clients. They are constantly changing daily. With our old system, we could submit an CSV file with the name of the client and the date and time of their appointment. Then it would automatically send out text messages. We want something that we can set up a message that works with the CSV file and automatic response to what the client texts back. Example:Automated text out "Hello client, your appointment is at 9:00 am on 2/2/2023. Please respond Y to confirm and N to reschedule." Incoming Text "Y" Automated outgoing text "Thank you for confirming your appointment!" Also, a way to track the type of responses, whether it be a confirm or reschedule or cancel. Thank you!