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1. Shared SMS were multiple users can receive and send SMS on specific number

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   130 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   Update March 2024: This feature has been delayed. Current estimated timeline is Q4 2024. 

   
   

   Planned for Q2 2024.

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   Eliakim commented  ·  Jul 15, 2021  ·  Edit…  ·  Delete…

   I would like to have the ability to have a company text platform where an external person can call and text the same line, but multiple people can respond. Textline has a great platform for sms. It allows multiple users to respond to one texts to one company phone line. Also allows for templates to be inserted and conversations to be transferred.

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