Settings and activity
2 results found
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25 votes
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348 votesPlanned · AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) respondedUpdated 9/8/23: This has been moved to Q1 2024Hi everyone, this is planned as a two parter: coming in December 2022, users will be able to select which number their outbound texts are sent through in settings. Coming later in 2023, users will be able to select their outbound number in the separate messaging window (not just in settings). This only addresses outbound caller ID. If you would like to see a more shared inbox group texting option, please vote for these ideas: Add a text message queue similar to the call queueTexts should go to multiple users
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ABILITY TO CREATE A GROUP MESSAGES WITH ALL OF THE OFFICE USERS AND OUTSIDE PEOPLE.ABILITY TO TEXT OUTSIDE PEOPLE WITH THE MAIN OFFICE # DISPLAYING AS THE SENDER. WHEN OUTSIDE PEOPLE SEND TEXT MESSAGES TO THE OFFICE LINE, THE COPIES OF THAT TEXT TO BE FORWARDED TO ALL OF THE USERS (AUTHORIZED USERS).ABILITY TO CREATE GROUP FOR DIFFERENT DEPARTMENTS.