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643 votesPlanned · AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded
Update March 2024: This feature has been delayed. Current estimated timeline is Q4 2024.
Planned for Q2 2024.
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my company is a new user to ring central our industry is transportation that goes 24/7 we are in dire need of shared text line the way we setup call que and all my colleagues can get the calls simultaneously, text messages should also be received by everyone which are sent to the main phone line number, please let me know if it can be fixed and how much time it is going to take or we might have to rethink our decision of joining ring central. thanks in advance.