When I am in the middle of something and I receive a phone call if I could tell by the ringtone if it was a direct call or a queue call I could decide without pausing my current work if I needed to answer the phone. Example if someone calls one of the queues I have and I had ringtones created for these I would know that other people can answer this call, but if I receive a direct call and it was able to play a different ringtone, without taking my eyes off of my current work I would know I needed to answer it.
Phil
shared this idea
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When I am in the middle of something and I receive a phone call if I could tell by the ringtone if it was a direct call or a queue call I could decide without pausing my current work if I needed to answer the phone. Example if someone calls one of the queues I have and I had ringtones created for these I would know that other people can answer this call, but if I receive a direct call and it was able to play a different ringtone, without taking my eyes off of my current work I would know I needed to answer it.