Settings and activity

1 result found

1. Allow disabling "Accept Queue Calls" under roles for extensions assigned to queues

   184 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   12 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating
   Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

   Learn more about controlling user access to the accept queue calls feature here!

   An error occurred while saving the comment
   GCS commented  ·  Oct 24, 2022  ·  Edit…  ·  Delete…

   Add option in admin page to disable the "accept queue calls" switch in the RC app. Allowing users to disable this defeats the purpose of having a call queue.

   Save Submitting...